Return Policy

All Sales On Hair Bundles Are Final Sale. You Can However Exchange Your Bundles For Bundles Of Equal Or Greater Value. All Wigs Are Final Sale And Cannot Be Exchanged.
You must notify HookedOnBundles Virgin Hair by email at ( with your intent to exchange the hair within 24 hours of receiving your package. No exchanges will be accepted beyond this time frame.
After we have received your notification of your intent to exchange , you have up to 7 days from the date you notified our office to returned the hair back to HookedOnBundles. We do not pay shipping on order exchanges. Your package will be returned to you if it is received in our office after the 7th day.
To exchange your hair bundles, ALL hair MUST be returned unworn, unaltered with all seals intact. Any alterations to the hair will void the exchange and the hair will be returned to you. Definition of Altered Hair: (wet, dyed, bleached or conditioned) All bundles must be returned with all tags and bundle wraps in place. For curly or wavy bundles, the hair pattern should still be intact. Hair patterns that have been altered by brushing, combing or hand combing are not eligible for return.