Route Package Protection
PRODUCT DESCRIPTION
Route provides protection for shipments that are lost, broken, or stolen. Add Route to your cart at checkout to enable protection.
Visit routeapp.io to learn more.
SHIPPING & PROCESSING
Please allow 3-5 business days for all items to be processed and shipped. Wigs require 5-7 business days or less to be processed and shipped. International Orders require 5-7 business days for processing, and will be shipped according to your choice at checkout. Processing times are NOT included in the delivery time. All orders received after 5:00 PM eastern/standard time will be processed on the next business day.
Tracking numbers will be issued within 24-48 hrs or less after your order has shipped. After receiving your tracking number please allow 24 hours to see tracking updates in the system.
FAQ-HAIR
CLOSURE VS. FRONTAL:
We recommend all new lace wearers to start with closures, because closures require less maintenance than frontals. It’s recommended to wear a silk/satin scarf every single night or when doing any activities that could cause you to sweat or get your hair wet in order to prevent the lace from lifting.
ADHESIVE VS NON ADHESIVE:
We recommend the following adhesives: bold hold, ghost bond, or lace grip. All adhesives can be safety removed with 91% alcohol. Non adhesive units will include a band to hold lace down for your forehead.
How long will bundles last?
Bundles are double stitched and will typically last for 6-8 months or longer if cared for properly. Each strand is carefully arranged such that they all face the same direction for a more natural look and more durable product that is resistant to breakage.
How many bundles should I purchase?
For a full weave install for styles 18 inches or shorter, we recommend three bundles. However for styles longer than 18'' inches, we recommend using 4-5 bundles to achieve a full look.
Reminder: Constant heat and coloring may cause the curly textures to loosen.
Also, curly/wavy hair is measured by its stretched length.
FAQ-ALL TEXTURES
MAINTENANCE INSTRUCTIONS FOR ALL TEXTURES:
Co-wash the hair with a mositure rich conditioner. Comb through with a wide tooth comb, starting with the ends working your way up towards the top of the hair strand.
Rinse thoroughly with lukewarm water.
Let air dry
DAILY MAINTENANCE:
Use styling products minimally to avoid product build up in the hair.
Alcohol based products can dry out the hair. Avoid them at all cost. For curly textures use a spray bottle of water mixed with alittle conditioner for natural defined look.
Use your fingers to scrunch the hair gently to reform hair with a curly texture. Allow the curls to air dry.